Ace7 Car Rentals - Terms & Conditions
1. Rental & Payment Terms
Deposit Refund : Security deposit will be refunded only after 24 hours from the vehicle return time.
Full Payment : Rentals must be fully paid before the trip begins.
Daily Km Limit : Cars: 350 km per day.
Extra Km Charges:
- Small Cars : ₹5 per extra kM
- Sedan Cars : ₹8 per extra kM
- SUV Cars : ₹10 per extra kM
Late Return Fee:
- 1-hour delay: ₹500
- More than 1 hour: ₹1000
- Beyond 3 hours: Full-day rental charge applies
Doorstep Delivery & Pickup:
- Available on request at ₹500 (one-time charge)
2. Driver & Safety Regulations
Required Documents : Original Driving License, Aadhaar, and Smart Card are mandatory.
Only Licensed Drivers Allowed : Only the renter is allowed to drive the vehicle.
Seat Belt Mandatory : Driver & co-passenger must wear seat belts (especially in Kerala).
Lane Discipline : No crossing without proper intimation.
Cleanliness : Car must be returned in a clean condition.
3. Damage & Unauthorized Use
Prohibited Activities : Any damage to car parts is strictly prohibited.
Unauthorized Extension : ₹1000 fine plus additional rental charges.
Vehicle Damage Responsibility : The renter covers both rental fees and damage costs.
4. Fuel & Drop-Off
Fuel Policy : The car must be returned with the same fuel level as at the time of pickup. Any shortage will be charged accordingly.
Drop-Off Time : Last drop-off time is any time.
Privacy & Policy
1. Personal Information Collection
- We collect your name, contact details, Aadhaar, and driving license details for verification and rental processing.
- Your information is securely stored and not shared with third parties except as required by law.
2. Data Usage & Security
- Your data is used only for rental purposes and to improve our services.
- We follow strict data protection measures to prevent unauthorized access.
3. Refund & Payment Policy
- Security deposit refunds will be processed only after 24 hours from vehicle return.
- Payments are secured and handled through trusted payment gateways.
4. Legal Compliance
- Customers must comply with traffic laws and rental terms.
- Any legal violations while driving are the renter's sole responsibility.